Statement of Privacy & Security
Webjet Singapore Pte. Ltd (Webjet SG) is concerned about your right to privacy. Therefore, Webjet SG is committed to protecting the privacy of userswhen you visit our Website at www.webjet.com.sg (“Website”) and use our services. This Statement of Privacy & Security (this "Statement") governs data collection and usage at this Site and all of Webjet SG’s services. Personal information of all users to this Site is collected, used and disclosed as described below. Please take the time to review this page and contact us at onlinetravel@webjet.com.sg with any questions or concerns regarding this Statement. This Statement is applicable to all users of Webjet SG Website regardless of the intention and without limitation to airfare bookings, hotel reservations, marketing survey, as well as customer service.
Collection of Personal Information
When you process your booking online at the Website, we may ask you to register and provide personal information in certain instances, such as when you purchase from us for a product, request a service or submit content to this Website. "Personal information" may include your personally identifiable information including, but not limited to, your name, gender, age, identity document number (IC number and passport number), telephone number, fax number, residential address, e-mail address, credit/smart card information, bank account number, education level, occupation, household income, interests, favourite activities etc and any other information submitted to Webjet SG. We will not disclose your personal information to any third party without your approval, except that we reserve the rights to disclose your personal information: (a) to any of our group companies, affiliated companies, agents, distributors, suppliers, contractors or third party service providers who provide products and services to you at the Website or directly link with the Website for the purposes of selling, purchasing, redemption, marketing, promotion and provision of any products or services and also for online and offline payment transaction; (b) if such disclosure is made pursuant to a legal proceeding or as required by law; (c) if necessary, to protect the personal safety of users of this Website or the public; or (d) to protect and defend the rights or property of Webjet SG, including this Website (www.webjet.com.sg).
You further agree that we may disclose and transfer (whether in Singapore or abroad) to any credit reference agencies, any security agencies, any credit providers, banks, any financial institutions under a duty of confidentiality to us and any of our actual or proposed assignees or transferees of our rights with respect to you — to use, disclose, hold, process, retain or transfer such personal information for the purposes mentioned above.
Collection of Other Information
Webjet SG automatically collects on our server logs certain information about your computer hardware and software when you visit this Website. This information may include your IP address, operating system, browser type, traffic patterns and the address of any referring web sites. This information is used by Webjet SG to monitor the operation of our Website, to maintain quality of the service, and to provide general statistics regarding use of our products and our Website. Please note that Webjet SG may provide aggregate statistics about usersto this Website, traffic patterns, and related site information to reputable third parties. However, aggregate data is anonymous and does not contain any personal information that identifies a user.
Use of Your Information
Your personal information is used by Webjet SGto communicate with you only after you have given your express permission for such communication. Webjet SGdoes not share your personal information with any third parties, except with your consent or as described herein.
If you do not want Webjet SG to send you e-mails or information regarding products or services of Webjet SG, you may opt out when you register by selecting the option stating that you do not wish to receive such marketing materials from Webjet SG.
We occasionally hire other companies to provide certain services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, conducting survey, carrying out contest, competition or market survey or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the contracted service(s). They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
In the event that we disclose your personal information as set out above, we will require third party organizations that have access to your personal information to protect and maintain your personal information in compliance with the terms and conditions of this Statement.
Data Security
Webjet SG is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. By using encryption technology such as Secure Socket Layer (SSL), any sensitive data such as credit card information we collect or transfer over the Internetwill be securely protected from being unauthorized access.
Accuracy of Collected Data
If a user changes his/her personally identifiable information (such as name, address or e-mail) or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by contacting our Customer Servicesby e-mail at onlinetravel@webjet.com.sg.
Use of Cookies
From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as "cookies". By showing how and when our usersuse this Website, this information can help us to continue to improve our Website and services. We will only use cookies to view information on your hard drive that was put there by a cookie from this Website. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Website. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.
Changes to Privacy Policy
Webjet SG will occasionally update this Statement. If there are material changes to this Statement or in how Webjet SG will use your personal information, Webjet SG will prominently post such changes prior to implementing the change; however, we will not make any changes that are less protective of your personal information collected in the past, without your consent. Webjet SG encourages you to periodically review this Statement to be informed of how your information is protected.
“Opt-Out”
You can opt-out from receiving information from Webjet SG or to delete your information from our records at any time should you no longer wish to receive updates of Webjet SG developments, activities and promotions. To opt out, Click here to unsubscribe from Webjet Mail
Should you have further questions regarding this Privacy Policy, the practices of this Website and your interaction with it, or to request access and correction to your personal data, please contact:
E-mail: onlinetravel@webjet.com.sg